Trellis Communities

Terms of Service

Last updated: July 18, 2026

Welcome to Trellis Communities. These Terms of Service (“Terms”) are a binding agreement between you and CodeShift AI, LLC, a Colorado limited liability company (“CodeShift AI,” “we,” “us,” “our”), governing your use of the Trellis Communities platform at trelliscommunities.com, including its websites, email services, and related services (together, the “Service”).

By creating an account, joining a community, requesting a community, or otherwise using the Service, you agree to these Terms. If you don’t agree, don’t use the Service.

Please read Section 16 carefully. It contains an arbitration agreement and class-action waiver that affect how disputes between us are resolved.

1. Eligibility

You must be at least 18 years old to use the Service. By using the Service you represent that you are 18 or older and able to form a binding contract.

2. What the Service is

Trellis Communities is a platform for member-driven communities. Each community on the platform has its own email discussion lists (“listservs”), member directory, and related features such as events and shared resources.

Communities are operated by their own organizers, not by us. Each community has one or more administrators (“Organizers”) who decide who may join, moderate discussions, and manage the community’s settings. CodeShift AI operates the underlying platform; we do not run individual communities, review membership decisions, or pre-screen member content, though we reserve the right to remove content or suspend communities and accounts as described in these Terms.

The Service is currently in beta. It is offered free of charge during the beta period, features may change or be discontinued, and we may modify, suspend, or discontinue all or part of the Service at any time. If we later introduce fees, we will give existing users at least 14 days’ advance notice (see Section 17), and continued use after fees take effect will constitute acceptance.

3. Your account

You are responsible for the accuracy of the information you provide, for keeping your password confidential, and for all activity under your account. Accounts are personal — don’t share credentials or let others post as you. Notify us promptly at privacy@trelliscommunities.com if you believe your account has been compromised.

We may require email verification before an account can participate in a community.

4. Communities and Organizers

If you request or operate a community:

  • Community requests are subject to our approval, and we may approve or decline any request at our discretion. A community that has not been approved is not accessible and may be deleted.
  • As an Organizer, you are responsible for your community: who you admit, what membership information you require at signup, how you moderate content, and your community’s compliance with laws that apply to it (including any professional or licensing rules that apply to your field).
  • You must not use your community to collect member information for purposes unrelated to operating the community, and you must not sell or disclose member information obtained through the Service except as needed to operate your community.
  • We may suspend or remove a community that violates these Terms, poses a risk to the platform or its users, or remains inactive.

5. Your content

Members post messages, replies, profile information, attachments, and other material (“Content”) to their communities. You own your Content. You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, transmit, display, and distribute your Content solely as needed to operate the Service — most importantly, to deliver your listserv posts by email to your community’s subscribers and to maintain community archives.

You are responsible for your Content. By posting, you represent that you have the necessary rights to it and that it doesn’t violate these Terms or any law. Note that email is inherently distributed: once a post has been delivered to subscribers’ inboxes, neither you nor we can recall it.

We don’t pre-screen Content, but we may remove or refuse to distribute Content that we reasonably believe violates these Terms, and we may preserve or disclose Content where required by law.

6. Acceptable use

Don’t use the Service to:

  • Break the law, or encourage others to;
  • Harass, threaten, defame, or abuse anyone;
  • Post Content that is unlawful, infringing, or maliciously deceptive;
  • Disclose another person’s private or identifying information without authorization — including, for professional communities, information that identifies a client or patient (see Section 7);
  • Send spam, chain letters, or unsolicited commercial messages, or use community lists for bulk marketing;
  • Impersonate any person or misrepresent your affiliation, credentials, or licensure;
  • Probe, scan, or test the vulnerability of the Service, bypass rate limits or access controls, scrape member data, or interfere with the Service’s operation;
  • Upload malware or other harmful code;
  • Create accounts or communities by automated means, or register communities in bad faith (e.g., to squat on names).

We may investigate violations and take any action we reasonably deem appropriate, including removing Content, suspending or terminating accounts and communities, and reporting to law enforcement.

7. Not a clinical, emergency, or professional-advice service

Some communities on the platform serve licensed professionals, including mental-health professionals. Regardless of the community:

  • The Service is a professional networking and discussion platform, not a clinical system. It is not designed or offered for the storage or transmission of protected health information, and you must not post information that identifies a client or patient. If your professional obligations require de-identification of case discussions, that is your responsibility.
  • We are not a “covered entity” or “business associate” under HIPAA and we do not offer Business Associate Agreements.
  • Content posted by members is that member’s own view. It is peer discussion, not professional, medical, legal, or clinical advice, and no professional relationship is created through the Service.
  • The Service is not an emergency service. If you or someone else is in crisis, contact emergency services (911 in the US) or the 988 Suicide & Crisis Lifeline.

8. Email

The Service is email-centric. By creating an account, requesting a community, or joining a community, you consent to receive: (a) transactional email (verification, password resets, membership notices); and (b) community mail — listserv messages and digests — according to your subscription settings. You can change delivery preferences or unsubscribe from community mail at any time via the links in each message or your profile settings; transactional email necessary to operate your account may still be sent. Community mail contains member-authored content that we do not author or endorse.

9. Privacy

Our Privacy Policy describes what information we collect and how we use and share it, and is part of these Terms. Note in particular that other members of your community can see your profile, and that posting to a listserv distributes your post (and your name and email address as its sender) to the community’s subscribers.

10. Suspension and termination

By you: You may stop using the Service at any time and may request account deletion via privacy@trelliscommunities.com.

By us: We may suspend or terminate your access, your account, or a community (i) for violation of these Terms, (ii) to comply with law, (iii) to protect the Service or its users, or (iv) upon discontinuation of the Service. Where practical we’ll give notice, but we may act without notice when we reasonably believe it’s necessary.

Upon termination of a community, its Organizers may request an export of the community’s data within 30 days of termination.

Upon any termination of these Terms, your account, or a community, sections that by their nature should survive termination survive it — including the Section 5 license as applied to already-delivered mail and to Content retained in community archives, Section 11, and Sections 13–16 and 18.

11. Intellectual property; feedback

The Service — its software, design, and branding — is owned by CodeShift AI and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms. If you send us feedback or suggestions, you grant us the right to use them without restriction or compensation.

12. Copyright complaints (DMCA)

If you believe Content on the Service infringes your copyright, send a notice complying with 17 U.S.C. § 512(c)(3) to our copyright agent: CodeShift AI, LLC, Attn: Copyright Agent, 850 Oleander St, Castle Rock, CO 80109, privacy@trelliscommunities.com. We will respond to valid notices, may remove identified material, and may terminate repeat infringers’ accounts.

13. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT EMAIL WILL BE DELIVERED, OR THAT CONTENT WILL BE PRESERVED. WE ARE NOT RESPONSIBLE FOR MEMBER CONTENT OR FOR THE ACTS OR OMISSIONS OF ORGANIZERS OR MEMBERS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CODESHIFT AI AND ITS OWNERS, MANAGERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM AROSE AND (B) US $100. THESE LIMITS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED BY LAW.

15. Indemnification

You will defend and indemnify CodeShift AI and its owners, managers, employees, and agents against claims, damages, and reasonable expenses (including attorneys’ fees) arising from your Content, your community (if you are an Organizer), your use of the Service, or your violation of these Terms or of any law or third-party right.

16. Dispute resolution — arbitration and class-action waiver

Please read this section carefully — it affects your rights.

Informal resolution first. Before filing any claim, you agree to email privacy@trelliscommunities.com with a description of the dispute and give us 60 days to try to resolve it informally. We agree to do the same before bringing a claim against you.

Arbitration. Any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitration will be conducted in English, by a single arbitrator, remotely or (if an in-person hearing is required) in Colorado or the county where you live, at your option. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs this section.

Carve-outs. Either party may (a) bring an individual claim in small-claims court, and (b) seek injunctive or other equitable relief in court for actual or threatened infringement or misuse of intellectual property or for unauthorized access to the Service.

Class-action waiver. ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING, AND THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY REPRESENTATIVE PROCEEDING. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) must proceed in court.

Opt-out. You may opt out of this arbitration agreement by emailing privacy@trelliscommunities.com within 30 days of first accepting these Terms, stating your name, account email, and intent to opt out. Opting out does not affect any other part of these Terms.

Governing law and venue. These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-laws rules. For disputes not subject to arbitration, the state and federal courts located in Colorado have exclusive jurisdiction, and both parties consent to venue there.

17. Changes to these Terms

We may update these Terms. For material changes we will give notice (by email or in-product) at least 14 days before the change takes effect. Your continued use of the Service after the effective date constitutes acceptance. If you don’t agree to a change, stop using the Service before it takes effect.

18. General

These Terms, together with the Privacy Policy, are the entire agreement between you and CodeShift AI regarding the Service. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms do not create any third-party-beneficiary rights. Neither party is liable for delay or failure caused by events beyond its reasonable control. Notices to you may be sent to your account email.

19. Contact

CodeShift AI, LLC
privacy@trelliscommunities.com
850 Oleander St, Castle Rock, CO 80109